I absolutely hate a missed coupon. I recently missed out on using a $15 coupon & a $3 store credit on some last minute Christmas presents. After fretting about the missed money I went back to the store with my receipt & was able to use the coupon & store credit instead & got cash credited back to our checking account.
Even the most well versed couponer will occasionally forget a coupon at home or have a cashier accidentally miss scanning a coupon. If you find yourself in that situation, you can still get your money & save some cash.
Here's how to fix a missed coupon:
If the cashier forgets to scan a coupon--
- Head on over to the customer service with your receipt. Simply state the product & the value of the coupon & your money will be refunded immediately.
- If you are home & realize the cashier forgot to scan a coupon, call the store & have your receipt handy. Frequently the store will be able to tell which cashier you had from the receipt, track down said coupon, & keep a record of your credit at the customer service counter. Write the name of the person you spoke with, the time & date, & bring your receipt with you for your next shopping trip.
- Bring your receipt & the matched coupons back to the store as quickly as possible. I've been told at Walmart that price adjustments need to be completed within 7 days, so always try to redeem your missed coupons as quickly as possible.
Additionally, if you forget to use a store credit or gift card on a purchase frequently customer service will be willing to redeem your gift card & refund your cash after the fact. When in doubt, I just tell the customer service rep something like, 'Oh my husband did the shopping & forgot all of our coupons/store credit' & that usually does the trick.
Here's to no more missed coupons, or at least no more missed opportunities to save.